Changing ownership of the car
Transferring ownership
If you are the owner of the car, you can transfer ownership to the new owner at polestar.com. When you are logged in with your Polestar ID, select the car and then the option "Transfer ownership". Follow the instructions on the website. You can also contact Polestar Customer Support if you need any help with ending or changing ownership.
Note
Reset the car
When the current owner has ended the ownership, an automatic factory reset of the car takes place. This means that profiles, user data and other individual settings are removed.
Registering the new owner in the display
If the previous owner is already removed, you can register as the new owner in the centre display. Select the owner profile and go to Manage access in profile settings, then press Sign in to manage connected services and follow the instructions.
Note
Adding a car to your Polestar ID
If you purchased your car through Polestar, it will be automatically added to your Polestar ID before delivery. If you have purchased a car from somewhere else, you can register as the new owner of the car by logging in with your Polestar ID at polestar.com. Select the option "Add car" and follow the instructions on the website.
Removing ownership
If you aren't the owner of the car anymore but can still see the car when you're logged in with your Polestar ID at polestar.com, you can remove the ownership of the car. This ensures that all of your personal information is removed from the car and all connected services. When you are logged in with your Polestar ID, select the car and then the option "I have sold my car". Follow the instructions on the website.
