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Pairing the Polestar app with your vehicle and activating your Digital Key

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Before pairing make sure you have the latest vehicle software update installed. You'll need the latest version of the Polestar app and Bluetooth enabled on your smartphone.

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After the vehicle software update, it could take up to 36 hours before the remote functionality can be used.

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Make sure you place all vehicle keys (including the activity key) on the key sensor under the center arm rest.

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[Close-up of the center arm rest. The key sensor and keys are highlighted.]

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[Close-up of the home view in the center display. A fingerprint presses the profile initial symbol.]

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[A fingerprint presses the Sofia profile in the profiles view.]

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[A fingerprint presses "Accounts" in the profile information view.]

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[A fingerprint presses "Add account" in the accounts view.]

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[A fingerprint presses "Polestar" in the add an account view.]

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[An example Polestar ID email and password are entered using the on-screen keyboard.]

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[A mobile phone showing the Bluetooth symbol appears then fades.]

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Read through and activate data sharing to access and use Polestar Connect services.

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[Close-up of the home view in the center display. A fingerprint presses the app view symbol.]

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[A fingerprint presses the settings symbol in the app view.]

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[A fingerprint presses "Privacy and data sharing" in the settings view.]

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[A fingerprint presses "Polestar privacy settings" in the privacy and data sharing view.]

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[A fingerprint presses "Polestar Connect" in the Polestar privacy view.]

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[A fingerprint scrolls through the Polestar Connect information and turns Polestar Connect on.]

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[A fingerprint presses the profile initial symbol in the top bar.]

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[A fingerprint presses the Sofia profile in the profiles view.]

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[A fingerprint presses "Digital Key" in the profile information view.]

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[The devices view is shown.]

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Log in to the app using your Polestar ID. Then follow the instructions in the app to complete the pairing.

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[A mobile phone appears. The Polestar app is shown.]

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[A fingerprint presses "Pair with Polestar 2" in the app.]

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[The app scans for vehicles and the mobile phone disappears.]

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[In the center display, a fingerprint presses "Pair device" in the devices view.]

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[A fingerprint presses "Next" in the pair device view.]

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[The searching for keys view is shown.]

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[The keys found view is shown.]

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[A mobile phone appears showing a code. A fingerprint presses "Yes" in the app.]

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[In the center display, a fingerprint presses "Yes" in the matching numbers view.]

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[The pairing complete view is shown.]

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[A mobile phone appears. The pairing successful view in the Polestar app is shown.]

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[A fingerprint presses "Confirm name" in the pairing successful view.]

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[The Digital Key view in the Polestar app is shown. A fingerprint presses "Activate Digital Key".]

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[The Digital Key preparing view is shown.]

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[The Polestar app shows the vehicle and phone are fully connected. A fingerprint presses "Get started".]

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[The Polestar app home screen is shown.]