Side view of grey Polestar 2 parked in an industrial environment

Service & Assistance—Convenience when you need it most

Getting your Polestar serviced or repaired is as hassle-free as driving one. Our service network ensures that personal assistance is always within reach. And if you need roadside assistance, you can use the dedicated button in the car to reach us, 24 hours a day, 365 days a year. We work hard to minimise your inconvenience.

Scheduling service for your Polestar is easy, and available by contacting Polestar support. Our service experts ensure that your car only leaves the workshop once everything is completed to the highest standards. They use only genuine Polestar parts to guarantee that you enjoy years of pure, progressive performance.

Find a nearby service point

In the unfortunate event of a breakdown, press the dedicated “CONNECT” button in the ceiling of your Polestar car to get help at your exact location. Alternatively, call 1-800-806-2507. In emergency situations or in the event of an accident, press the “SOS” button in the ceiling or call 911.

Polestar cars are built with great attention to detail. So it’s only logical that we service and repair them with the same uncompromising attitude.

Polestar Service

At Polestar, even the tiniest component gets our undivided attention. This obsession with quality translates into a comprehensive warranty that covers your car’s parts, battery and body.

Polestar warranty

Dashboard behind stearing wheel showing current gps

Your car will notify you when it's time to install an update and will be shown in Notifications view. Once it is downloaded, you can choose when it should be installed.

Software updates

Different mobile apps are available to provide seamless digital integration with your Polestar car. Find out how you can use them to connect to your car, store your preferred driving settings, plus plenty of other functions.

Polestar Apps