Manual
Video gallerySoftware updates

Towing and recovery

Towing

It is only possible to tow the car up onto a recovery vehicle platform.

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Fitting and removing the towing eye

Use the towing eye when towing. The towing eye is screwed into a threaded socket behind a cover on the right-hand side of the bumper, front or rear.

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Activating and deactivating towing mode

Towing mode is used when the car has to roll freely in order to pull it up onto a recovery vehicle's platform, for example.

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Recovery

For recovery, the car is taken away with the help of another vehicle.

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Safety mode

Safety mode is a protective state that is triggered when a collision may have damaged any of the car's vital functions, such as the high voltage system, sensors for any of the safety systems, or the brake system.

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Starting and moving the car after safety mode

If the car is in safety mode, it is possible to attempt to reset the system in order to start and move the car for a short distance, if in a dangerous traffic situation for example.

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    Polestar is operated in Hong Kong by Wearnes Motors