Polestar cars are designed to absorb the forces of a collision. All parts of the energy-absorbing system1 must be free to interact as intended to keep the passenger compartment intact and protect the occupants.

The collision safety system, which consists of but is not restricted to airbags, inflatable curtains and deployment sensors, interacts with the above components so that the airbags deploy at the right time.

Therefor, Polestar does not recommend the use of aftermarket, alternative or anything other than Polestar genuine parts for repair after collisions.

Polestar also recommends using only Polestar-approved replacement glass, chemicals or adhesives, and approved tools and equipment. The use of aftermarket glass, chemicals or adhesives, and alternative tools and equipment, particularly with a windscreen replacement, can have an adverse effect on collision avoidance and advanced lighting systems. Additionally, this could cause serious injury in a rollover or other crash affecting the rigidity or release of the windscreen.

Moreover, Polestar does not recommend the use or re-use of structural components from an existing vehicle that has been damaged previously. Even if these parts may appear the same, it is difficult to determine whether the parts have been previously replaced with non-genuine parts or if the parts have been damaged in a previous collision. The quality of these used parts may have been affected by exposure to the elements.