Changing ownership of the car
Transferring ownership
If you are the owner of the car, you can transfer ownership to the new owner at polestar.com. When you are logged in with your Polestar ID, select the car and then the option "Transfer ownership". Follow the instructions on the website. You can also contact Polestar Customer Support if you need any help with ending or changing ownership.
Note
Resetting user data
Before changing ownership, you need to do a factory reset via the centre display as it's not done automatically. When you do a factory reset, all profiles, user data and other individual settings will be removed. When you have ended the ownership, all digital keys will be removed even if you haven't done a factory reset.
Adding a car to your Polestar ID
If you purchased your car through Polestar, it will be automatically added to your Polestar ID before delivery. If you have purchased a car from somewhere else, you can register as the new owner of the car by logging in with your Polestar ID at polestar.com. Select the option "Add car" and follow the instructions on the website.
If there's no active owner of the car registered, you will be registered as the owner when you connect your phone to the car.
