You can raise one wheel off the ground at a time using a jack. Be sure to read all instructions before raising the car.
Important
It is very important to place the jack on the jacking points or the battery may get damaged.
Recommended or supplied equipment
- The instructions for raising the car presume use of a jack recommended or supplied1 by Polestar.
- Only use tools and equipment designed for your car model. Contact Polestar Customer Support for tool recommendations.
- Polestar recommends a Polestar Authorised Service Point for tasks not described in this manual.
- A portable jack designed for occasional and limited use is only suitable for short and urgent tasks, such as handling a puncture. A workshop jack is recommended for frequent or extended use.
- Only raise the car using its jacking points.
Other lifting equipment
- If using lifting equipment not supplied by Polestar2, carefully read their instructions before raising the car. Ensure that the equipment is compatible with the car.
- Use additional safety equipment such as axle stands and wheel blocks when applicable.
- When using workshop jacks or other lifting equipment designed for frequent and extended use, you should use separate lifting areas instead of the ones described in this instruction.
Warning
Safety around the car
- If you are changing a wheel in or close to traffic, make sure you and the car are clearly visible to others. Activate the hazard warning lights, put out a warning triangle in a visible but safe place and wear a reflective vest.
- Designate a safe area for passengers to wait, away from both the car and traffic.
- You are responsible for safety around the car while it is raised. Do not allow people to stay inside of or close to the car.
Raising the car
- Never get under the car, or let anyone reach under it with any part of their body, while it is raised.
- Do not place any object between the ground and the jack, nor between the jack and the car's jacking point.
- Do not use lifting equipment that shows any sign of damage.
Activate the parking brake.
Activate jack mode in settings.
Place wheel blocks to reduce the risk of car movement while raised. Large stones or wooden blocks work well. Place them both in front of and behind each wheel that will remain on the ground.
Locate the intended jacking point on the car's underbody.
There are two jacking points on each side of the car.
Place the jack under the car's jacking point. The surface it stands on must be firm, non-slippery and level. Position the jack with the crank handle pointing away from the car.
Crank the jack up until its head slots into the car's jacking point. Ensure that the jack head's protruding piece fits into the jacking point slot.
Make a final alignment. Make sure that:
- the jack is not leaning in any direction
- the base of the jack is centred under the jacking point
- the jack head meets the jacking point correctly.
Raise the car to an appropriate height. Do not raise it higher than what's necessary for the work you're doing.
Warning
Do not leave the car unsupervised when raised.
Carefully lower the car when you have finished your work. Remember to test important car functions that may have been affected by the work you performed.
Put the jack back in its storage place.
Jack mode will deactivate as soon as you start to drive.
