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Polestar Connect app

Data sharing for Polestar Connect

Data sharing for the Polestar Connect service is activated by default. This means you do not need to activate data sharing for the service yourself when you buy a new car or after a factory reset, for example.

Sending a destination to the car's navigation system via the Polestar 1 app

You can use the Polestar 1 app to send destinations – hotels, shops, cinemas, restaurants or petrol stations, for example – to your car and access the destination in the navigation system.

Locking and unlocking the car using the Polestar 1 app

Polestar 1 app shows you the current lock status, and you can both lock and unlock your car remotely.

Devices compatible with the Polestar 1 app

The Polestar 1 app is compatible with various mobile devices and operating systems.

The Polestar 1 app

As a Polestar Connect user you have access to the Polestar 1 app that enables you to maintain contact with your car via various app functions.

Connecting the Polestar 1 app to the car

To use the services offered by the Polestar 1 app, the app first has to be connected to the car.

Specifying the nickname of your car in the Polestar 1 app

You can specify or change the name of your car in the Polestar 1 app.

Available functions in the Polestar 1 app

The Polestar 1 app includes a wide range of functions and services.

Remote start of car using the Polestar 1 app

Remote start of the car allows you to start your car remotely via the Polestar 1 app in order to acclimatise it (cool down or warm up) before use.

Remote start of heater using the Polestar 1 app

The heater can be started remotely using the Polestar 1 app so that the car is heated at a selected time.

Shortcuts to the Polestar 1 app

You can create shortcuts to the functions offered in the Polestar 1 app.

Voice control in the Polestar 1 app

With a virtual assistant such as Google Assistant, Amazon Alexa or Siri, you can control some of the functions in the Polestar 1 app by only using your voice.

Using voice control in the Polestar 1 app

With a virtual assistant such as Google Assistant, Amazon Alexa or Siri, you can control some of the functions in the Polestar 1 app by only using your voice. For example, you can ask how much fuel is left or check that the doors are locked.

Link the Polestar Connect to the virtual assistant

To be able to voice-control some Polestar Connect functions with Google Assistant or Amazon Alexa you need to link your Polestar Connect account to one of these services.

Finding the car with the Polestar 1 app

In the Polestar 1 app, you can see the position of your car on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to give commands to the car to sound the horn and/or flash the lights so that it is easier to find.

Electric operation functions in the Polestar 1 app

The Polestar 1 app includes functions that show battery and charging status or can help you to find your nearest charging station, for instance.

Planning and scheduling the charging of the car using the Polestar 1 app

You can use the Polestar 1 app to plan and schedule the charging of the car.

Showing the car's vehicle identification number in the Polestar 1 app

If you get in touch with Polestar Customer Support with regard to Polestar Connect subscriptions, for example, the car's VIN identification number (Vehicle Identification Number) needs to be stated. One way to find it is via the Polestar 1 app.

Calendar function with the Polestar 1 app

With certain mobile phones you can allow the Polestar 1 app access to your calendar and get reminders directly in the app about meetings 24 hours before the event is due to take place. It is also possible to have directions to the planned meeting sent from the app to the car.

Driving journal with the Polestar 1 app

The Polestar 1 app can automatically create a drive log which allows you to view a summary of your car journeys. The data is visible from all the accounts that are linked to the car.

Using the driving journal with the Polestar 1 app

The Polestar 1 app can automatically create a drive log which allows you to view a summary of your car journeys. It is possible, for example, to categorise and name trips, and export the driving journal.

Maintenance messages in the Polestar 1 app

Your Polestar 1 app allows you to view the status of various components in your car. Maintenance messages can notify you if anything needs to be reviewed or rectified.

Messages in the Polestar 1 app

You can receive messages to your mobile with the Polestar 1 app.

Language list for the Polestar 1 app

The Polestar 1 app is available in the following languages:

Using the Polestar 1 app with wearables

The Polestar 1 app can be connected to what are known as wearables. You can use the app to start the parking heater and lock the car directly from a smartwatch, for example.

Deactivating the link between the car and the Polestar 1 app

Polestar ID is personal and does not need to be changed or deleted it if you sell your car. However, you need to end the ownership and the link between the Polestar 1 app and your car, as well as deleting all personal user data from your car.