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Polestar ID

Polestar ID is a personal ID that gives you access to a range of services using a single username and password.

 Note

The available services can vary over time and depend on equipment level and market.

Your Polestar ID is required if you want to monitor the vehicle via your phone using the Polestar 1 app. The app can be used to precondition the vehicle, check the driving journal and lock the vehicle remotely.

 Note

If the username/password for a service (e.g. Polestar Connect) is changed, the change will also automatically be applied to other services.

You can create your Polestar ID on the website polestar.com or in the apps Polestar and Polestar 1.