Polestar
Polestar 2
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Tips for handling Internet connection problems

If you are having difficulty connecting the vehicle to the Internet, there are a few things you can try:
  • If the clock has been reset, e.g. after the current to the battery has been cut in the event of a service visit, you must reset the clock before you can connect the vehicle to the Internet.
  • Certain phones switch off Internet sharing after contact with the vehicle has been broken, for example if the phone that shares the Wi-Fi network is removed from the vehicle. To reconnect to the Internet, activate tethering (portable/personal hotspot) in the phone.
  • If the Internet connection via vehicle modem (P-SIM) is lost, the vehicle will automatically attempt to reconnect to the Internet.