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Creating a Polestar ID

It is possible to create a Polestar ID in different ways.

Creating a Polestar ID with the Polestar app or the Polestar 1 app

It is possible to create a Polestar ID before the car is delivered. In this case, the Polestar is used. The Polestar 1 is used when the car has been delivered.

Download the latest version of the Polestar app or the Polestar 1 to your phone, via e.g. the App Store or Google Play.

Choose to create a Polestar ID.
The website for Polestar ID creation opens. Fill in the requested information.
Check the box to accept the terms and conditions.
Press the button to create a Polestar ID.
An email/SMS will be sent to the address/mobile number you entered. Follow the steps provided in the message to confirm.
Your Polestar ID is now ready to be used.

Creating a Polestar ID on the Polestar website

Go to polestar.com.
Choose to create a Polestar ID.
The website for Polestar ID creation opens. Fill in the requested information.
Check the box to accept the terms and conditions.
Press the button to create a Polestar ID.
An email/text message will be sent to the address/mobile number you entered. Follow the steps provided in the message to confirm.
Your Polestar ID is now ready to be used.