Privacy notice – Journey Log app

This document describes how Polestar processes your personal data when you use the Journey Log app ("Journey Log").

Who we are

Polestar Performance AB, a Swedish legal entity with company registration number 556653-3096 having its registered office at Assar Gabrielssons Väg 9 405 31 Gothenburg, Sweden, hereinafter referred to as "Polestar," "we," and "our," is the controller who will process your personal data as described below.

What personal data we collect and why

Journey Log and its connected services involve the processing of the following categories of personal data:

  • To use the features of Journey Log, you must provide an email address that will be used for provisioning (setting up the service for a specific user), and as destination for the trip exports.

  • To use Journey Log, we must collect the following data points to be able to properly provide the service:

Location information:

  • GPS coordinates

  • Latitude/Longitude

  • Altitude

  • Bearing

If you allow Journey log app to access your location, your location will used, even if you are not directly interacting with the application. This is needed to automatically record journeys in the background to construct a driver journal.

Electricity consumption:

  • State of charge (Remaining Wh) – Metadata to enrich trip with consumption details

  • Vehicle-specific Battery Capacity (kWh) – Metadata to enrich trip with consumption details

  • Instantaneous charge rate (Power, mW) – Metadata to enrich trip with consumption details

Data to identify when a trip starts and stops:

  • Parking brake state

  • Gear selector state

User administration:

  • Unique user ID (anonymized but connected to the user's email address)

  • User email address – For Provisioning and Trip export to the user

We use this information to provide the Journey Log service, the purpose of which is to provide a historical time line of categorized trips to the user. These historical trips could, for instance, be used to simplify tax reporting. The legal basis of the data processing is your consent.

Each trip recorded is stored for 400 days and it is then automatically deleted. You can manually delete specific entries or your entire journey history at any time.

  • For app improvement purposes, Google Analytics is used for service monitoring and improvements input. The following data points are collected:

    • When the user uses the app for the very first time

    • When the user has logged in

    • When the user enables or disables tracking in the app

    • When the user starts a trip

    • When the user ends a trip

    • When the user looks into a trip in the app

    • App Crash reports

    • Device type (Polestar model + Android version)

    • App ID

  • We also process your personal data to gain insights into how Journey Log is used and improve your experience of these services. The legal basis for this data processing is our legitimate interest to improve the usage and experience of Journey Log.

  • For research and development purposes aimed at better understanding how to improve our products and services and which new ones to develop, we use a data-driven approach to inform the direction of the development of products and services. The processing spans a wide range of analytics, modeling and research performed by our analysts and data scientists. The legal basis for this processing is our legitimate interest ((Art. 6.1.f) GDPR). Where possible, we restrict analyses to anonymized or pseudonymized data. The processing does not include any automatic decision making, such as profiling, of you.

Who we share your personal data with

We will share your personal data with the following categories of third parties on a need-to-know basis:

Processing by other parties (processors)

Our processors supporting delivery of the Polestar app, which are limited by contract in their ability to use your personal data for any purpose other than to provide services for us in compliance with each data processing agreement in place:

  • WirelessCar Sweden – provider of connectivity service, data hosting

  • Amazon Web Services Ireland Limited and its subprocessors (European Union) – data hosting

  • Google Ireland Limited and its subprocessors, data center Europe-west1 (Belgium); data transfer also to Google LLC, USA, under the Standard Contractual Clauses adopted by the European Commission, available here). The following Google Firebase services are used within the scope of the Journey Log app:

    • Cloud functions

    • Firebase authentication

    • Firebase crashlytics

    • Firebase realtime database

    • Firebase remote config

Your rights

You have specific legal rights granted by the GDPR relating to the personal data we process about you. You can withdraw your consent or object to our processing of your data, access the data we hold about you, ask for rectification or restriction of your data, request to have your data ported to another entity, request that we delete your data, and file a complaint with a data protection supervisory authority.

You can find more information about your rights in our Privacy Policy.

Account Deletion

You can delete your account at any time. Upon deletion, all your personal information, including your journey history will be permanently removed from our systems. This action is irreversible, and once completed, the account and its data cannot be restored. 

To delete your account, go into the app settings and click on delete account, then confirm that you want to delete your account and all of your data.

Contact information

In order to exercise your rights, please use the web form found here. If you have any other questions regarding data protection at Polestar, you can contact us using the contact details for our Data Protection Officer; please see the Privacy Policy.