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Removing link between vehicle and Polestar app

Before uninstalling the Polestar app, you need to make sure that the link between the app and the vehicle is removed. If the Polestar app is only deleted, there may be problems connecting to the vehicle in the future.

The link between a paired phone and the vehicle can be removed either from the Polestar app or from the vehicle's center display. Users with administrator rights can see and disconnect all phones paired with the vehicle. Other users can only see and disconnect their own phone.

Via the Polestar app

Go to the PS2-2346-Polestar app-Car symbol tab.
Select Manage users to see a list of users connected to the vehicle.
Tap Unpair next to the phone you would like to remove.
iPhone users only: in your phone, search for and delete Polestar2 in the list of Bluetooth connections.

Via the center display1

Go to your user profile.
Select Digital Key and remote functions.
Select the phone to be removed and tap Unpair this phone.
iPhone users only: in your phone, search for and delete Polestar2 in the list of Bluetooth connections.
  1. 1 Vehicles with software version 2.5 or later.