Connecting the Polestar 1 app to the vehicle
To use the services offered in the Polestar 1 app, the app must first be linked to the vehicle.
This procedure must be carried out in the vehicle.
Make sure your vehicle is positioned in an area with coverage and that your mobile device has an internet connection.
Note
Make sure that Vehicle Modem Internet is not selected as the Internet source in the vehicle. If it is selected, step 5 will not be possible and the app will not be able to link to the vehicle.
Have your four-digit Polestar 1 app PIN code, your Polestar ID and the vehicle identification number or registration number available. You can create a Polestar ID after logging in to the Polestar 1 app.
Sit in the driver's seat with your cellular phone and switch on the ignition. Do not start the engine.
Log in to the Polestar 1 app using your Polestar ID and then follow the instructions in the app.
When the message instructing you to press the ON CALL button is displayed in the Polestar 1 app, wait a few seconds before pressing the button to ensure that the vehicle is in verification mode.
Confirm the connection between the app and your vehicle by quickly pressing the ON CALL button in the roof of the vehicle once (do not hold the button in).
You can now start to use the app services.