Polestar Connect app

Data sharing for Polestar Connect

Data sharing is enabled by default for Polestar Connect. This means that you do not need to enable data sharing for the service when you purchase a new vehicle or e.g. after a factory reset.

Sending a destination to the vehicle's navigation system via the Polestar 1 app

You can use the Polestar 1 app to send destinations, such as hotels, businesses, movie theaters, restaurants or gas stations, to your vehicle and make the destination available in your navigation system.

Locking and unlocking the vehicle using the Polestar 1 app

In the Polestar 1 app, you can view the current lock status and lock and unlock the vehicle remotely.

Devices compatible with the Polestar 1 app

The Polestar 1 app is compatible with various mobile devices and operating systems.

The Polestar 1 app

As a Polestar Connect user you have access to the Polestar 1 app, which enables you to keep in contact with your vehicle via different app functions.

Connecting the Polestar 1 app to the vehicle

To use the services offered in the Polestar 1 app, the app must first be linked to the vehicle.

Entering a vehicle nickname in the Polestar 1 app

You can specify or change the name of your vehicle in the Polestar 1 app.

Available functions in the Polestar 1 app

The Polestar 1 app contains many functions and services.

Remote start of vehicle using the Polestar 1 app

Remote start of the vehicle allows you to start your vehicle remotely via the Polestar 1 app in order to acclimatize it (cool down or warm up) before use.

Remote start of heater using the Polestar 1 app

The heater can be started remotely using the Polestar 1 app so that the vehicle is heated at a selected time.

Shortcuts to the Polestar 1 app

You can create shortcuts to the functions offered in the Polestar 1 app.

Voice control in the Polestar 1 app

With a virtual assistant like Siri, you can use voice commands to control certain Polestar 1 app functions.

Using voice control in the Polestar 1 app

With a virtual assistant like Siri, you can use voice commands to control certain Polestar 1 app functions. You can, for example, ask how much fuel is remaining or check that the doors are locked.

Finding the vehicle using the Polestar 1 app

In the Polestar 1 app, you can see the location of your vehicle on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to command the vehicle to honk the horn and/or flash the turn signals to make it easier to find the vehicle.

Electric power functions in the Polestar 1 app

The Polestar 1 app contains functions that can e.g. show battery and charging status or can help you find the nearest charging station.

Displaying the vehicle identification number in the Polestar 1 app

When contacting Polestar Customer Support about e.g. a Polestar Connect subscription, you will need to provide your VIN (Vehicle Identification Number). One way to find this is through the Polestar 1 app.

Calendar function with the Polestar 1 app

With some cellular phones, it is possible to give the Polestar 1 app access to your calender and receive event reminders 24 hours in advance directly in the app. You can also send route guidance to the planned meeting from the app to the vehicle.

Driving journal with the Polestar 1 app

The Polestar 1 app can automatically create a drive log which allows you to view a summary of your vehicle journeys. The data is visible from all the accounts connected to the vehicle.

Managing driving journals with the Polestar 1 app

The Polestar 1 app can automatically create a drive log which allows you to view a summary of your vehicle journeys. It is possible, for example, to categorize and name trips, and to export the driving journal.

Maintenance messages in the Polestar 1 app

Your Polestar 1 app allows you to view the status of various components in your vehicle. Maintenance messages can notify you if anything needs to be reviewed or rectified.

Messages in the Polestar 1 app

You can receive messages on your cellular phone with the Polestar 1 app.

Language list for the Polestar 1 app

The Polestar 1 app is available in the following languages:

Using the Polestar 1 app with wearables

The Polestar 1 app can be linked to a "wearable" device. With the app, you can perform operations such as starting the parking heater directly from a smart watch or other wearable.

Removing link between vehicle and Polestar 1 app

Polestar ID is personal and does not need to be changed or deleted it if you sell your vehicle. However, you do need to end ownership, remove the link between the Polestar 1 app and your vehicle, and delete all personal user data from the vehicle.