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Servicing and repairs

Properly performed maintenance, servicing and repairs are essential for keeping your vehicle in good working condition.

Your vehicle keeps track of when it was last serviced and tells you when it's time to make a new appointment. It can self-diagnose many types of faults and notify you if you need to take action.

If you notice any service or repair needs that the vehicle has not detected, contact Polestar Customer Support.

Polestar recommends a Polestar Authorized Service Point for all service and repair needs.

 Important

Faults and notifications

If a notification in the vehicle calls for a service, make a service appointment as soon as you can.

 Warning

  • Do not handle or modify the vehicle's electrical components. Only perform actions that are clearly described in the manual.
  • High-voltage components can produce or conduct lethal currents and must only be handled by authorized technicians.
  • Do not perform repairs on the electrical system or components. Contact a Polestar Authorized Service Point for any required repairs or servicing.

Polestar recommended service program

The Polestar recommended service program has been developed to give your vehicle a long service life. Servicing your vehicle according to its customized service program may be a prerequisite for coverage under Polestar's warranties. Your vehicle's service and warranty information1 contains more details about maintenance service and warranty terms and conditions.

 Warning

California Proposition 65

Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals, including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle. Certain components of this vehicle, such as airbag modules and seat belt pre-tensioners, may contain Perchlorate Material. Special handling may be required for service or vehicle end-of-life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate. Battery posts, terminals, and related accessories contain lead and lead compounds. Wash hands after handling.

  1. 1 This is a separate publication included with your vehicle.

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Booking servicing or repairs

Polestar Customer Support handles bookings when you need a service or repair appointment. Polestar Authorized Service Points have specialized training and equipment to take care of your vehicle.

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On-board diagnostic port

Your vehicle has a diagnostic port that allows a qualified technician to connect to the vehicle and communicate with its systems. Do not connect equipment that has not been authorized by Polestar.

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