Calling emergency services with SOS button
Note
Strictly for emergencies
Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
Not an emergency?
If you need help on the road but aren't in an emergency situation, press the CONNECT button to call Polestar Assistance instead. Polestar Assistance can help you in certain situations, such as if your vehicle's battery runs out of charge, your vehicle breaks down or you get a flat tire.
The SOS button is located in the ceiling, on the right side of the overhead console.
Press and hold the SOS button for at least 2 seconds.
The vehicle will initiate a voice call to an emergency call center. It will also send information such as its location and status.
The emergency call center will try to communicate with you to find out what kind of help you need.
If the voice call fails, the emergency call center will still be able to respond based on information sent by the vehicle.