Customer support and contact information
Website
Polestar's website polestar.com has several customer support resources.
The support section polestar.com/polestar-support provides contact information and answers to frequently asked questions.
You can find a web version of this manual at polestar.com/manual, which also includes a video gallery and software updates.
Polestar Customer Support
If you can't find what you need in this manual or on Polestar's website, Polestar Customer Support is available via phone, website or chat at polestar.com/polestar-support.
Polestar Assistance
Polestar Assistance can help you in the event of a breakdown or if your vehicle unexpectedly becomes immobilized. This includes roadside assistance. Polestar Assistance is available 24 hours a day, 7 days a week.
Press the CONNECT button in the vehicle's ceiling to contact Polestar Assistance.
Contact information
For questions that can't be solved by Polestar's other support services, contact Polestar using the following information:
Polestar Automotive USA Inc.
Customer Support
777 MacArthur Blvd.
Mahwah, NJ 07430
1-800-806-2504