If you think your vehicle has a defect that may cause an accident, or that may cause injuries or death, you must immediately notify both the National Highway Traffic Safety Administration (NHTSA) and Polestar Automotive USA Inc.

An investigation may be launched if the NHTSA receives similar complaints, and they can order a campaign for recalls and action if it turns out that a group of vehicles is experiencing a safety defect. However, the NHTSA cannot get involved in individual problems between yourself, your retailer, or Polestar Automotive USA Inc. You can contact the NHTSA by calling the toll-free vehicle safety number:

1-888-327-4236

(TTY: 1-800-424-9153) or by writing to: NHTSA Headquarters, 1200 New Jersey Avenue SE, West Building, Washington D.C. 20590.

You can also obtain other information concerning motor vehicle safety at http://www.safevehicle.gov, where you can specify the vehicle's VIN (Vehicle Identification Number) to see whether there are any open vehicle recalls.

Polestar strongly recommends that if the vehicle is part of a service campaign, a safety or emission-related recall, or some other similar action, it should be carried out as soon as possible. Check with the retailer or Polestar Automotive USA Inc. to see if the vehicle is subject to any such measures.