Starting AC charging
AC charging can be done at certain charging stations, from a charging point at home or from a regular household outlet. The cable you need depends on the charging mode.
To initiate charging, make sure to:
- put the vehicle in park.
- the charging settings are set up according to your preferences.1
If you are using a regular household outlet, also make sure it meets the safety requirements for charging.
Warning
Do not connect any equipment other than the charging cable between the charging source and the vehicle charging port.2 It can cause malfunction, damage or electric shock.
Connect the charging cable to the charging source. Some charging stations have a permanently attached charging cable that you connect to your vehicle.
Press Open charge port in the center display to open the charging lid center display
Tip
When the vehicle is unlocked, you can also open the charging lid by lightly pressing on the back edge.
Remove any protective covers from the cable connector.
Important
To avoid damage to the vehicle, position the connector's protective cover so that it does not touch the vehicle.
Connect the cable to the charging port.
When the cable is fully inserted it locks into place. Charging starts within a few seconds.
You can see the charging status in the charging port and in the instrument panel.
Recommended action if charging does not start
Disconnect the cable from the vehicle's charging port first and then from the charging source. Wait a moment before reconnecting it. If the problem persists, contact Polestar Customer Support.