Changing ownership of the vehicle
Transferring ownership
If you are the owner of the vehicle, you can transfer ownership to the new owner at polestar.com. When you are logged in with your Polestar ID, select the vehicle, and then the option "Transfer ownership." Follow the instructions on the website. You can also contact Polestar Customer Support if you need any help with ending or changing ownership.
Note
Resetting user data
Before changing ownership, you need to do a factory reset via the center display since this is not done automatically. When you do a factory reset, all profiles, user data and other individual settings will be removed. When you have ended the ownership, all digital keys will be removed even if you haven't done a factory reset.
Adding a vehicle to your Polestar ID
If you purchased your vehicle through Polestar, it will be automatically added to your Polestar ID before delivery. If you have purchased a vehicle from somewhere else, you can register as the new owner by logging in with your Polestar ID at polestar.com. Select the option "Add vehicle" and follow the instructions on the website.
If there's no active owner of the vehicle registered, you will be registered as the owner when you connect your phone to the vehicle.